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Terms & Conditions

CONDITIONS OF SALE

 

The following Terms and Conditions of Sale govern the offer and sale of products on website abettermistake.com. The products purchased on abettermistake.com are directly sold by 0220 s.r.l. with a registered office in Italy at via Mario Fusetti 8, 20143, Milano, VAT number 11173930964.

 

If you need any assistance, you can visit the Customer Service area, where you will find information on orders, shipping, refunds and returning products purchased on abettermistake.com. Remember that you can always contact us by email: customercare@abettermistake.com. 

 

For any other legal information, visit the sections: Conditions of Use, Privacy Policy and Return Policy.

 

1.OUR BUSINESS POLICY

1.1

The Vendor offers products for sale on abettermistake.com and its e-commerce business services are available exclusively to its end users, i.e. the "Consumers".

 

1.2

"Consumer" shall mean any individual who is acting on abettermistake.com for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on abettermistake.com.

 

1.3

The Vendor reserves the right not to process orders received from users who are not "Consumers" and any other order which does not comply with the Vendor's business policy.

 

1.4

These Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on abettermistake.com between the users of abettermistake.com and the Vendor.

 

1.5

The Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on abettermistake.com through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party's terms and conditions, since the Vendor shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of abettermistake.com and third parties.

 

  1. HOW TO PLACE AN ORDER WITH THE VENDOR

2.1

In order to place an order for the purchase of one or more products on abettermistake.com, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.

 

2.2

The order form contains a summary of these Terms and Conditions of Sale, information on the main characteristics of each product ordered and corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs and the terms and conditions for returning purchased products.

 

2.3

An order shall be deemed to have been submitted when the Vendor receives your order form electronically and the order information has been verified as correct.

 

2.4

Before submitting your order form for the purchase of products, you will be asked to carefully read the Terms and Conditions of Sale, to print a copy using the print option and to save or reproduce a copy thereof for your own personal use.

 

2.5

When you transmit the order form, you will be informed that this forwarding constitutes an obligation to pay the price indicated. The order form will be filed in our data base for the time required to process your order and as provided by law. You may access your order form by clicking on the section called My Orders, in the My Account area.

 

2.6

After your order form has been submitted, the Vendor will process your order.

 

2.7

The Vendor may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by email that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof. If the products displayed on abettermistake.com are no longer available at the time of your last access and once the Vendor has received your order form, the Vendor shall inform you of the unavailability of the ordered products within thirty (30) days from the day after Vendor has received your order. If the order form has been sent and the price has been paid for items that are no longer available, the Vendor will refund, without undue delay, the amount paid for those items and the contract between the parties will consider to have been terminated.

 

2.8

By submitting an order form online, you unconditionally accept and undertake to observe the provisions of these Terms and Conditions of Sale. Should you not agree with certain provisions of these Terms and Conditions of Sale, please do not submit your order form for the purchase of products on abettermistake.com.

 

2.9

By submitting an order form, you agree and accept these Terms and Conditions of Sale as well as further conditions contained on abettermistake.com, even through links, including the Condition of use and Privacy Policy of abettermistake.com.

 

2.10

Upon submission of an order form, the Vendor shall send you a purchase order receipt email, containing a summary of the information related to the order form (Terms and Conditions of Sale, the products' main characteristics, detailed information on the price, terms of payment, return policy and shipping costs).

 

  1. GUARANTEES AND PRODUCT PRICE INDICATION

3.1

On abettermistake.com, we only offer products marked with the "A Better Mistake" trademark. 

 

3.2

The main characteristics of products are shown on abettermistake.com on each product page. The products offered for sale on abettermistake.com may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or display used.

 

3.3

Prices are subject to change. Check the final price of sale before sending the relevant order form.

 

3.4

Orders made from a Country site different from the one you are shipping to, or to addresses to which the Vendor cannot ship, will be automatically cancelled.

 

3.5

All Products come with an identification tag attached with a disposable seal. Do not remove the tag or seal from the purchased products should you wish to return the purchased product.

 

3.6

Should you decide to exercise your right to return purchased products, the Vendor has the right to not accept returned products or not fully refund the amounts paid for the purchase, as concerns products that are returned without the corresponding tag or seal or that have been altered from their original status or damaged.

 

  1. PAYMENTS

4.1

Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form.

 

4.2

In case of payment by Credit/Debit Card, all details (for example, card number or expiration date) will be sent by encrypted protocol, guaranteeing the security of the transaction. Such details will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of returns in compliance with the exercise of your return right or for reporting cases of fraud on abettermistake.com to the police. The price for the purchase of products and the corresponding costs for shipping and delivery, as indicated in the order form, will be charged to your current account only when the purchased products are actually shipped.

 

  1. SHIPPING AND DELIVERY OF THE PRODUCTS

For specific product shipping and delivery procedures see the Shipping and Delivery section carefully. The information provided in these sections forms an integral part of these Terms and Conditions of Sale and, consequently, shall be deemed to be fully read and accepted by you at the time your order form is sent.

 

  1. CUSTOMER SERVICE

Please contact our Customer Service for further information at customerservice@abmistake.com.

 

  1. RIGHT TO WITHDRAW

7.1 You can cancel the contract with the Vendor, without any penalty and without providing a reason, up to fifteen (15) working days from the date of receiving the products purchased on abettermistake.com. It is not possible to return an item in exchange for another.

7.2 For details on how to cancel the contract, please refer to the Return Policy section of the website. Please read these sections carefully. The information provided forms an integral part of these Conditions of Sale and, consequently, shall be deemed to be fully read and accepted by you at the time your order form is sent. 

 

  1. PRIVACY

8.1

You will find information on how we process your personal data by reading the Privacy Policy.

 

8.2

You are advised to read, if you haven't already done our Conditions of Use which also contain important information on how we process the personal data of our users and on the security systems in use.

 

8.3

For further information on our Privacy Policy you can contact us at customercare@abmistake.com or at Vendor's registered offices located in via Fusetti 8, 20143, Milan, Italy.

 

  1. APPLICABLE LEGISLATION

These Terms and Conditions of Sale are governed by Italian law and in particular by Italian legislative decree no. 206 of 6 September 2005 on distance contracts, and by Italian legislative decree no. 70 of 9 April 2003 on certain aspects related to e-commerce.

 

  1. AMENDMENTS AND UPDATES

The Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions of Sale shall be effective as of the date of publication on abettermistake.com.

 

 

  1. COMPANY INFORMATION

 

0220 S.r.l.

Via Fusetti 8, 20143, Milan, ITALY

VAT number: 11173930964

 

 

Last update: November 2020

 

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